Le Centre de Médiation de Montréal
Last updated: 21 April 2025

Terms and Conditions 

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By using our site or booking a mediation, arbitration, or consultation through Le Centre de Médiation de Montréal, you accept these terms in full.

This website is operated in accordance with the laws of the province of Québec and Canada. If you do not agree to these terms, please do not use this website.

2. Use of Website

All content on this site (text, images, downloads, blog posts) is for informational purposes only and does not constitute legal advice, professional recommendations, or a guarantee of outcome.
Your use of this site does not establish a mediator-client or legal lawyer-client relationship.

You may not use this website for any unlawful purpose or in violation of any applicable Quebec, provincial, or federal laws or regulations.

3. Confidentiality and Mediation Process

When engaging in mediation services through our Centre:

• The process is confidential and voluntary.
• Any person participating in mediation agrees to uphold confidentiality, including all discussions, documents, and agreements, in accordance with Quebec laws and best practices.
• The mediator cannot be compelled to testify or disclose any aspect of the mediation, except as required by law.
• Mediation does not suspend prescription (legal deadlines) unless otherwise expressly agreed to in writing.

4. Appointment Booking and Payment

Appointments are confirmed only upon receipt of a written confirmation and, where applicable, payment or deposit. Fees and cancellation terms may vary depending on the type of service.
Clients are responsible for ensuring they have authority to represent their organization or case during mediation or arbitration.

If services are cancelled with less than 48 hours notice, a cancellation fee may apply.

5. Intellectual Property

All content on this website is the exclusive property of Le Centre de Médiation de Montréal or used under license. You may not reproduce, redistribute, or republish any part of this site without written permission.

6. Limitation of Liability

We make every effort to keep this site accurate and up to date. However, we cannot guarantee its accuracy or that it will be free of interruptions, errors, or omissions.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of the site or reliance on its content.

7. External Links

This website may contain links to external websites. We are not responsible for the content, terms, or privacy policies of those sites.

8. Jurisdiction and Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the Province of Québec and the federal laws of Canada applicable therein.
Any disputes arising from your use of this site or our services shall fall under the exclusive jurisdiction of the courts of Québec, judicial district of Montréal.

9. Changes to These Terms

We may update these Terms from time to time. The most recent version will always be posted on this page with the updated date.

10. Contact Us

For questions regarding these Terms and Conditions, please contact:

📬 Le Centre de Médiation de Montréal
[Insert email address]

11. Service Scope Disclaimer

The mediators at Le Centre de Médiation de Montréal do not act as legal counsel and do not provide legal advice. Participants are encouraged to seek independent legal advice before concluding any agreement arising from mediation.

12. User-Submitted Information

Users are solely responsible for the accuracy of information submitted through forms or online bookings. We reserve the right to decline service if the information provided is false, misleading, or incomplete.

13. Language Clause

Ce site est offert en français et en anglais pour des raisons d’accessibilité. En cas de divergence d’interprétation, la version française prévaut.
This site is offered in French and English for accessibility. In case of discrepancy, the French version shall prevail.

14. Accessibility and Accommodation

We strive to make our services accessible to all individuals. Please inform us in advance if you require accommodations during the mediation or arbitration process.

15. Electronic Communication Consent

By using our website or contacting us electronically, you consent to receiving communication by email or other digital means. While reasonable measures are taken to ensure confidentiality, electronic communication may not be fully secure.